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Features

Every WhatsApp broadcast & bulk messaging feature, in one place.

From the first hello to the post-purchase review — BulkMessageSender covers WhatsApp broadcasts, bulk messaging, template campaigns, automation and customer data in one product, all on the official WhatsApp Business API.

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Shared inbox

Assign, mention and snooze conversations like email. Built so a five-agent team never replies to the same message twice.

  • Auto-assignment by skill, language, or round-robin
  • Internal notes & @mentions
  • Canned responses with variables

Template campaigns

Bulk sends with delivery, read and click receipts. Multi-language variants, A/B testing, throttle controls.

  • Meta template editor, in-product approval
  • Scheduled, time-zone aware delivery
  • Per-variant click attribution

No-code automation

Visual flow builder for triggers, branches, webhooks and human handoffs — no engineer required.

  • 40+ pre-built triggers (Shopify, WooCommerce, Razorpay, Zoho)
  • Conditional branches with customer attributes
  • Inline code blocks (JavaScript)

Smart contacts

A customer record that travels with every conversation. Custom properties, dynamic segments, opt-in management.

  • CSV import + dedupe
  • DPDP-compliant consent tracking
  • Two-way CRM sync (HubSpot, Salesforce, Zoho)

Real-time analytics

Conversation funnels, agent SLAs, broadcast ROI. Live as conversations happen — not "refreshed every six hours".

  • Cohort & funnel reports
  • UTM-style attribution for broadcasts
  • CSV / API export

API & webhooks

Idempotent retries, signed webhooks, rate-limit headers. The kind of API your engineers don't quietly resent.

  • OpenAPI 3.1 spec + Postman
  • SDKs in Node, Python, PHP, Go
  • HMAC-signed webhooks with retry budget

Security & compliance

SOC 2 Type II, ISO 27001, DPDP-ready. Data hosted in Mumbai. SSO and audit log on Scale.

  • Signed DPAs & sub-processor list
  • Role-based access control
  • Encryption at rest & in transit

Built-in Meta workflows

Template submission, business verification, embedded sign-up — we wrap Meta's APIs so you never leave BulkMessageSender.

  • In-product template review status
  • Display-name change requests
  • Embedded sign-up flow

Integrations

Shopify, WooCommerce, Razorpay, Zoho, Salesforce, HubSpot, Google Sheets, Slack — and 40+ more.

  • One-click installers
  • Zapier + Make support
  • Custom HTTP endpoints

Run your team like a real team.

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